Responsible Gaming at 7cc

Our Commitment to Safe Play

At 7cc, we take responsible gaming seriously. Our platform is built not only to entertain Bangladesh's passionate sports and casino fans, but to ensure every player can enjoy their experience without it negatively affecting their daily life, finances, or relationships. We are committed to maintaining a safe, fair, and transparent environment for all our users across Dhaka, Chittagong, Sylhet, and beyond.

Gambling is a form of entertainment, not a guaranteed way to make money. Whether you enjoy cricket betting during the BPL or T20 World Cup season, spinning slots, or playing live casino games, 7cc encourages all players to set clear personal boundaries before they start and to stick to them throughout their session.

We have partnered with responsible gaming advocates and built tools directly into your 7cc account so you have full control at your fingertips. Our support team is available to assist any player who feels their gambling habits are becoming difficult to manage. You are never alone — we are here to help.

Age Restriction Policy — 21+ Only

7cc operates strictly as an adults-only platform. All players must be 21 years of age or older to register an account, make a deposit, or place any bet. This rule applies to all users in Bangladesh, including those depositing via bKash, Nagad, or Rocket.

If you have a child or young person in your household, we strongly recommend using device parental controls or third-party filtering software to prevent underage access to online gambling platforms. Responsible parenting is an important layer of protection alongside our own verification measures.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. Being aware of the warning signs early is the first step to staying in control. Ask yourself honestly whether any of the following apply to you:

• You spend more time or money gambling than you originally intended.
• You gamble to escape stress, anxiety, or personal problems.
• You find yourself chasing losses by placing larger or more frequent bets.
• You hide your gambling activity from family members or close friends.
• You use money earmarked for bills, rent, or food to fund gambling.
• You feel restless, anxious, or irritable when attempting to reduce or stop gambling.

Answering yes to even one of these questions is a signal worth taking seriously. Please use the tools below or contact our support team — help is available and confidential.

Your Responsible Gaming Toolkit

7cc provides a full suite of self-management tools that you can activate from your account at any time. These tools are designed to put you firmly in the driving seat of your own gambling experience.

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  Deposit Limit Control Cap your deposits at a daily, weekly, or monthly amount in BDT. Reductions are instant; increases require a 7-day cooling-off period.
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  Session Time Limits Set how many hours per day or per week you are permitted to play. When the limit is reached, you are automatically logged out until the next period begins.
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  Self-Exclusion Request a voluntary suspension of your account for 6 months, 12 months, 5 years, or permanently. Contact support to activate. During exclusion you cannot create a new account.
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  Time-Out / Cooling-Off Take a short break — 24 hours, 48 hours, 7 days, or 30 days — without permanently closing your account. Ideal for players who feel they need a short pause to reassess.
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  Reality Check Reminders Enable on-screen pop-up reminders every 30 or 60 minutes that display your session duration and net balance change, helping you make conscious decisions about continuing play.

Frequently Asked Questions

How do I set a deposit limit on my 7cc account?

Log in to your 7cc account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit in BDT. The limit takes effect immediately and can only be reduced — not increased — until the cooling-off period has elapsed.

What is the self-exclusion feature and how does it work?

Self-exclusion allows you to voluntarily block access to your 7cc account for a chosen period — from 6 months up to a permanent ban. Once activated, you will not be able to log in, deposit, or place bets during the exclusion period. To request self-exclusion, contact our support team at [email protected] with your account details and preferred exclusion duration.

How do I know if my gambling has become a problem?

Common warning signs include gambling more than you can afford to lose, borrowing money to fund gambling, feeling anxious or irritable when not gambling, chasing losses, neglecting family or work responsibilities, and being secretive about your gambling activity. If you recognise any of these signs in yourself, we encourage you to use our responsible gaming tools or contact our support team without delay.

Can I take a temporary break from gambling without closing my account?

Yes. 7cc offers a Time-Out feature that lets you pause your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in or place bets, but your account and balance remain intact. At the end of the period your account is automatically reactivated. You can request a time-out via your account settings or by contacting our support team.

Need Help? Contact Our Support Team

If you or someone you know is struggling with gambling-related issues, please do not hesitate to reach out to us. Our dedicated responsible gaming team is available to provide guidance, assist with account restrictions, and connect you with further resources. All enquiries are handled with complete confidentiality.

You can also visit our FAQ page for answers to common questions about account management, deposits, withdrawals, and bonus terms. We are committed to ensuring every player on our platform has access to the information and tools they need to play safely.